ReviewReply

Resources

Help Center

Guides, how-tos, and answers to common questions about ReviewReply.

Coming Soon

Help articles are being added

Our full Help Center is under construction. For immediate support, email us and we'll get back to you within one business day.

Topics we'll cover

  • How to connect your Google Business Profile to ReviewReply
  • Customizing your restaurant's AI brand voice and tone
  • Understanding your review analytics dashboard
  • Managing auto-reply settings and approval workflows
  • Billing, plan changes, and cancellation
  • Troubleshooting Google OAuth and API permissions

How ReviewReply works

ReviewReply connects to your Google Business Profile via the Google My Business API. It reads incoming reviews, generates contextually appropriate responses using AI trained on your menu, tone, and past replies, and either auto-posts them or queues them for your review — depending on your workflow preference.